Aerin Medical Pilot
Practice report review
October 8, 2026. Source exports dated October 5 and October 8, covering July through partial October where records are present. The expanded export contains the original data; do not sum both files.
Confirmed reporting definitions: Journey Starts includes Push Portal, Web Form, and WatchLink Created, plus Integration where reported. VivAer and RhinAer are reported separately.
Video statistics are matched by BETitle (practice), JourneyName, and EpisodeID. Shared video content and EpisodeIDs do not merge practice rows. LAENT has a different first video for each Journey. Episode averages are displayed as reported.
| Practice | VivAer Journey Starts | RhinAer Journey Starts | Total Journey Starts |
|---|---|---|---|
| Allergy & ENT Associates of Middle TN | 202 | 319 | 521 |
| Bay Area ENT Specialists | 24 | 26 | 50 |
| Breathe Clear Institute | 8 | 4 | 12 |
| Connecticut ENT Allergy & Sinus PLLC | 2 | 14 | 16 |
| David Brodner, MD | 2 | 2 | 4 |
| Greater Orange County ENT | 1 | 3 | 4 |
| PearceMD | 0 | 1 | 1 |
| Sinus and ENT Center of Texas | 6 | 27 | 33 |
| LAENT | 43 | 2 | 45 |
| Total | 288 | 398 | 686 |
Aggregate average video completion
Original Episode Stats averages, shown once per episode across practices.
VivAer
| Episode | Average completion |
|---|---|
| VivAer - Welcome to our practice | 63.3% |
| VivAer - Can't breathe through your nose? | 84.3% |
| VivAer - What is VivAer and how it works | 73.1% |
| VivAer - What happens during procedure | 74.2% |
| VivAer - What to expect after | 73.0% |
| VivAer - Financing Options | 75.6% |
RhinAer
| Episode | Average completion |
|---|---|
| RhinAer - Welcome to our practice | 65.6% |
| RhinAer - Runny nose won't go away? | 78.7% |
| RhinAer - How RhinAer works | 74.8% |
| RhinAer - What to expect after | 71.1% |
| RhinAer - Financing Options | 78.6% |
LAENT added from David’s October 8 export, separate LAENT tab. LAENT Journey Starts also include Integration entries. Source Journey data ends at the October 8 export; landing-page traffic below is supplied separately by Marcus.
Reconciliation notes
- Use a common period and cohort when comparing Journey Starts with episode statistics and surveys.
- Keep surveys aggregated by practice. The supplied survey table does not identify VivAer versus RhinAer.
Sources: expanded Sheet1 A12:F42 (Journey Starts), A100:I188 (episode statistics), A191:D214 (surveys); October 8 LAENT tab A5:I52. Account-specific updates: BayAreaEnt, MyAllergy, Breathe Clear Institute, David Brodner, Sinus and ENT Center of Texas, and Connecticut tabs in Aerin-Results (4).xlsx. Episode AvgPercent is column J for BayAreaEnt and MyAllergy, and column I for the other four tabs. Their Journey Starts and surveys use the same account tabs. Original entries verified as a subset of the expanded export.
Allergy & ENT Associates of Middle TN
VivAer
| Measure | Result |
|---|---|
| Journey Starts | 202 |
Journey Starts by entry method: Push Portal 5, Web Form 0, WatchLink Created 0.
Additional Journey Starts by entry method: Integration 197.
Average video completion by episode
| Episode | Average completion |
|---|---|
| VivAer - Welcome to our practice | 65.6% |
| VivAer - Can't breathe through your nose? | 78.9% |
| VivAer - What is VivAer and how it works | 72.9% |
| VivAer - What happens during procedure | 81.4% |
| VivAer - What to expect after | 83.2% |
| VivAer - Financing Options | 82.5% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
RhinAer
| Measure | Result |
|---|---|
| Journey Starts | 319 |
Journey Starts by entry method: Push Portal 7, Web Form 0, WatchLink Created 0.
Additional Journey Starts by entry method: Integration 312.
Average video completion by episode
| Episode | Average completion |
|---|---|
| RhinAer - Welcome to our practice | 71.9% |
| RhinAer - Runny nose won't go away? | 80.2% |
| RhinAer - How RhinAer works | 79.8% |
| RhinAer - What to expect after | 77.3% |
| RhinAer - Financing Options | 79.7% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
Aggregate survey results
Combined practice results. The source does not identify procedure or response period. Counts are answers per question; unique respondent counts are not established.
| Question | Yes | No | Answers | Yes % |
|---|---|---|---|---|
| After watching these videos, are you more likely to undergo a procedure at our practice? | 31 | 7 | 38 | 81.6% |
| Did these videos help understand the procedure you are desiring? | 36 | 2 | 38 | 94.7% |
| Would you recommend these videos to someone you know that is looking to do the same? | 36 | 2 | 38 | 94.7% |
Bay Area ENT Specialists
VivAer
| Measure | Result |
|---|---|
| Journey Starts | 24 |
Journey Starts by entry method: Push Portal 23, Web Form 0, WatchLink Created 1.
Average video completion by episode
| Episode | Average completion |
|---|---|
| VivAer - Welcome to our practice | 65.6% |
| VivAer - Can't breathe through your nose? | 78.9% |
| VivAer - What is VivAer and how it works | 72.9% |
| VivAer - What happens during procedure | 81.4% |
| VivAer - What to expect after | 83.2% |
| VivAer - Financing Options | 82.5% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
RhinAer
| Measure | Result |
|---|---|
| Journey Starts | 26 |
Journey Starts by entry method: Push Portal 26, Web Form 0, WatchLink Created 0.
Average video completion by episode
| Episode | Average completion |
|---|---|
| RhinAer - Welcome to our practice | 71.9% |
| RhinAer - Runny nose won't go away? | 80.2% |
| RhinAer - How RhinAer works | 79.8% |
| RhinAer - What to expect after | 77.3% |
| RhinAer - Financing Options | 79.7% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
Aggregate survey results
Combined practice results. The source does not identify procedure or response period. Counts are answers per question; unique respondent counts are not established.
| Question | Yes | No | Answers | Yes % |
|---|---|---|---|---|
| After watching these videos, are you more likely to undergo a procedure at our practice? | 5 | 1 | 6 | 83.3% |
| Did these videos help understand the procedure you are desiring? | 6 | 0 | 6 | 100.0% |
| Would you recommend these videos to someone you know that is looking to do the same? | 6 | 0 | 6 | 100.0% |
Breathe Clear Institute
VivAer
| Measure | Result |
|---|---|
| Journey Starts | 8 |
Journey Starts by entry method: Push Portal 3, Web Form 4, WatchLink Created 1.
Average video completion by episode
| Episode | Average completion |
|---|---|
| VivAer - Welcome to our practice | 65.6% |
| VivAer - Can't breathe through your nose? | 78.9% |
| VivAer - What is VivAer and how it works | 72.9% |
| VivAer - What happens during procedure | 81.4% |
| VivAer - What to expect after | 83.2% |
| VivAer - Financing Options | 82.5% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
RhinAer
| Measure | Result |
|---|---|
| Journey Starts | 4 |
Journey Starts by entry method: Push Portal 0, Web Form 4, WatchLink Created 0.
Average video completion by episode
| Episode | Average completion |
|---|---|
| RhinAer - Welcome to our practice | 71.9% |
| RhinAer - Runny nose won't go away? | 80.2% |
| RhinAer - How RhinAer works | 79.8% |
| RhinAer - What to expect after | 77.3% |
| RhinAer - Financing Options | 79.7% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
Aggregate survey results
Combined practice results. The source does not identify procedure or response period. Counts are answers per question; unique respondent counts are not established.
| Question | Yes | No | Answers | Yes % |
|---|---|---|---|---|
| After watching these videos, are you more likely to undergo a procedure at our practice? | 1 | 0 | 1 | 100.0% |
| Did these videos help understand the procedure you are desiring? | 1 | 0 | 1 | 100.0% |
| Would you recommend these videos to someone you know that is looking to do the same? | 1 | 0 | 1 | 100.0% |
Connecticut ENT Allergy & Sinus PLLC
VivAer
| Measure | Result |
|---|---|
| Journey Starts | 2 |
Journey Starts by entry method: Push Portal 2, Web Form 0, WatchLink Created 0.
Average video completion by episode
| Episode | Average completion |
|---|---|
| VivAer - Welcome to our practice | 65.6% |
| VivAer - Can't breathe through your nose? | 78.9% |
| VivAer - What is VivAer and how it works | 72.9% |
| VivAer - What happens during procedure | 81.4% |
| VivAer - What to expect after | 83.2% |
| VivAer - Financing Options | 82.5% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
RhinAer
| Measure | Result |
|---|---|
| Journey Starts | 14 |
Journey Starts by entry method: Push Portal 14, Web Form 0, WatchLink Created 0.
Average video completion by episode
| Episode | Average completion |
|---|---|
| RhinAer - Welcome to our practice | 71.9% |
| RhinAer - Runny nose won't go away? | 80.2% |
| RhinAer - How RhinAer works | 79.8% |
| RhinAer - What to expect after | 77.3% |
| RhinAer - Financing Options | 79.7% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
Aggregate survey results
Combined practice results. The source does not identify procedure or response period. Counts are answers per question; unique respondent counts are not established.
| Question | Yes | No | Answers | Yes % |
|---|---|---|---|---|
| After watching these videos, are you more likely to undergo a procedure at our practice? | 4 | 0 | 4 | 100.0% |
| Did these videos help understand the procedure you are desiring? | 4 | 0 | 4 | 100.0% |
| Would you recommend these videos to someone you know that is looking to do the same? | 4 | 0 | 4 | 100.0% |
David Brodner, MD
VivAer
| Measure | Result |
|---|---|
| Journey Starts | 2 |
Journey Starts by entry method: Push Portal 0, Web Form 1, WatchLink Created 1.
Average video completion by episode
| Episode | Average completion |
|---|---|
| VivAer - Welcome to our practice | 65.6% |
| VivAer - Can't breathe through your nose? | 78.9% |
| VivAer - What is VivAer and how it works | 72.9% |
| VivAer - What happens during procedure | 81.4% |
| VivAer - What to expect after | 83.2% |
| VivAer - Financing Options | 82.1% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
RhinAer
| Measure | Result |
|---|---|
| Journey Starts | 2 |
Journey Starts by entry method: Push Portal 2, Web Form 0, WatchLink Created 0.
Average video completion by episode
| Episode | Average completion |
|---|---|
| RhinAer - Welcome to our practice | 71.9% |
| RhinAer - Runny nose won't go away? | 80.2% |
| RhinAer - How RhinAer works | 79.8% |
| RhinAer - What to expect after | 77.3% |
| RhinAer - Financing Options | 79.7% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
Aggregate survey results
Combined practice results. The source does not identify procedure or response period. Counts are answers per question; unique respondent counts are not established.
No survey rows reported.
Greater Orange County ENT
VivAer
| Measure | Result |
|---|---|
| Journey Starts | 1 |
Journey Starts by entry method: Push Portal 0, Web Form 0, WatchLink Created 1.
Average video completion by episode
| Episode | Average completion |
|---|---|
| VivAer - Welcome to our practice | 63.3% |
| VivAer - Can't breathe through your nose? | 84.3% |
| VivAer - What is VivAer and how it works | 73.1% |
| VivAer - What happens during procedure | 74.2% |
| VivAer - What to expect after | 73.0% |
| VivAer - Financing Options | 75.6% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
RhinAer
| Measure | Result |
|---|---|
| Journey Starts | 3 |
Journey Starts by entry method: Push Portal 2, Web Form 0, WatchLink Created 1.
Average video completion by episode
| Episode | Average completion |
|---|---|
| RhinAer - Welcome to our practice | 65.6% |
| RhinAer - Runny nose won't go away? | 78.7% |
| RhinAer - How RhinAer works | 74.8% |
| RhinAer - What to expect after | 71.1% |
| RhinAer - Financing Options | 78.6% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
Aggregate survey results
Combined practice results. The source does not identify procedure or response period. Counts are answers per question; unique respondent counts are not established.
| Question | Yes | No | Answers | Yes % |
|---|---|---|---|---|
| After watching these videos, are you more likely to undergo a procedure at our practice? | 1 | 0 | 1 | 100.0% |
| Did these videos help understand the procedure you are desiring? | 1 | 0 | 1 | 100.0% |
| Would you recommend these videos to someone you know that is looking to do the same? | 1 | 0 | 1 | 100.0% |
PearceMD
VivAer
| Measure | Result |
|---|---|
| Journey Starts | 0 |
Journey Starts by entry method: Push Portal 0, Web Form 0, WatchLink Created 0.
Average video completion by episode
| Episode | Average completion |
|---|---|
| VivAer - Welcome to our practice | 63.3% |
| VivAer - Can't breathe through your nose? | 84.3% |
| VivAer - What is VivAer and how it works | 73.1% |
| VivAer - What happens during procedure | 74.2% |
| VivAer - What to expect after | 73.0% |
| VivAer - Financing Options | 75.6% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
RhinAer
| Measure | Result |
|---|---|
| Journey Starts | 1 |
Journey Starts by entry method: Push Portal 1, Web Form 0, WatchLink Created 0.
Average video completion by episode
| Episode | Average completion |
|---|---|
| RhinAer - Welcome to our practice | 65.6% |
| RhinAer - Runny nose won't go away? | 78.7% |
| RhinAer - How RhinAer works | 74.8% |
| RhinAer - What to expect after | 71.1% |
| RhinAer - Financing Options | 78.6% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
Aggregate survey results
Combined practice results. The source does not identify procedure or response period. Counts are answers per question; unique respondent counts are not established.
No survey rows reported.
Sinus and ENT Center of Texas
VivAer
| Measure | Result |
|---|---|
| Journey Starts | 6 |
Journey Starts by entry method: Push Portal 5, Web Form 1, WatchLink Created 0.
Average video completion by episode
| Episode | Average completion |
|---|---|
| VivAer - Welcome to our practice | 65.6% |
| VivAer - Can't breathe through your nose? | 78.9% |
| VivAer - What is VivAer and how it works | 72.9% |
| VivAer - What happens during procedure | 81.4% |
| VivAer - What to expect after | 83.2% |
| VivAer - Financing Options | 82.5% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
RhinAer
| Measure | Result |
|---|---|
| Journey Starts | 27 |
Journey Starts by entry method: Push Portal 26, Web Form 0, WatchLink Created 1.
Average video completion by episode
| Episode | Average completion |
|---|---|
| RhinAer - Welcome to our practice | 71.9% |
| RhinAer - Runny nose won't go away? | 80.2% |
| RhinAer - How RhinAer works | 79.8% |
| RhinAer - What to expect after | 77.3% |
| RhinAer - Financing Options | 79.7% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
Aggregate survey results
Combined practice results. The source does not identify procedure or response period. Counts are answers per question; unique respondent counts are not established.
| Question | Yes | No | Answers | Yes % |
|---|---|---|---|---|
| After watching these videos, are you more likely to undergo a procedure at our practice? | 6 | 1 | 7 | 85.7% |
| Did these videos help understand the procedure you are desiring? | 7 | 0 | 7 | 100.0% |
| Would you recommend these videos to someone you know that is looking to do the same? | 7 | 0 | 7 | 100.0% |
LAENT
VivAer marketing email campaign
Demandforce campaign: “We’re Here to Help” · Sent September 23, 2026. Results reported by Joshua Suh on September 24; these are the reported campaign results, not a new live platform pull.
| Measure | Result |
|---|---|
| Emails delivered | 49,613 |
| Reported delivery rate | 97.4% |
| Unique clicks | 127 |
| Reported click rate | 0.3% |
Landing-page activity
| Period | Sessions |
|---|---|
| September 23–October 8, 2026 (as reported by Marcus) | 74 |
Sessions are not unique patients. Monthly Journey totals include activity before September 23 and cannot be treated as campaign conversions without attribution.
Sources: Joshua Suh’s September 24 Outlook email, “Re: DemandForce Email: We’re Here to help you learn,” confirmed against Marcus’s October 5 forwarded campaign summary; landing-page sessions supplied by Marcus on October 8.
Appointment scheduling outcomes
16 distinct patients are currently at Appointment Scheduled or a later scheduling/consultation stage. All 16 opportunity cards identify the VivAer lead form as their source.
| Current GHL stage | Patients |
|---|---|
| Appointment Scheduled | 1 |
| Consultation Scheduled | 11 |
| Consultation Completed | 2 |
| Procedure Scheduled | 2 |
| Total at appointment or later stage | 16 |
Source: LAENT’s live Aerin Medical Pilot opportunity board, checked October 8, 2026. The four stage lists contain 16 distinct contact records, with no visibly labeled test records in those stages. This is a current pipeline snapshot across all available dates, not a count limited to the September 23 email campaign. Stage progression indicates scheduling status; it does not independently verify appointment attendance or reconstruct historical bookings, cancellations, or patients moved to other stages.
VivAer
| Measure | Result |
|---|---|
| Journey Starts | 43 |
Journey Starts by entry method: Integration 42, WatchLink Created 1.
Average video completion by episode
| Episode | Average completion |
|---|---|
| LAENT - Can't breathe through your nose? | 86.8% |
| LAENT - What is VivAer and how it works | 81.4% |
| LAENT - What happens during procedure | 95.6% |
| LAENT - What to expect after | 92.4% |
| LAENT - Financing Options | 72.1% |
| LAENT - Welcome VivAer | 69.5% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
Reported watch minutes: 189. Separate WatchLink Starts: 41 (40 September, 1 October). These are shown separately from the Journey Starts section.
RhinAer
| Measure | Result |
|---|---|
| Journey Starts | 2 |
Journey Starts by entry method: Integration 2, WatchLink Created 0.
Average video completion by episode
| Episode | Average completion |
|---|---|
| RhinAer - Runny nose won't go away? | 80.2% |
| RhinAer - How RhinAer works | 79.8% |
| RhinAer - What to expect after | 77.3% |
| RhinAer - Financing Options | 79.7% |
| LAENT - Welcome RhinAer | 51.8% |
Matched to this practice by BETitle + JourneyName + EpisodeID. Average completion is displayed as reported. Journey Starts comes from the spreadsheet’s Journey Starts section.
Reported watch minutes: 10. Separate WatchLink Starts: No row. These are shown separately from the Journey Starts section.
Aggregate survey results
Combined practice results. The source does not identify procedure or response period. Counts are answers per question; unique respondent counts are not established.
| Question | Yes | No | Answers | Yes % |
|---|---|---|---|---|
| After watching these videos, are you more likely to undergo a procedure at our practice? | 12 | 1 | 13 | 92.3% |
| Did these videos help understand the procedure you are desiring? | 13 | 0 | 13 | 100.0% |
| Would you recommend these videos to someone you know that is looking to do the same? | 12 | 1 | 13 | 92.3% |